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[Max777]

Windows выдает сообщение об ошибке с кодом 22. TMA (адаптер прозрачных материалов) и сам сканер исправны(успешно прошли тестирование). На ЖК экране код 22 не горит. В чем же проблема?
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Max

IT Manager

[San_dok]

I. If 22 is blinking in the Scanner LCD
The Transparent Materials Adapter (TMA) may be attached incorrectly or is broken.

1.Disconnect the scanner power cord.
2.Disconnect the TMA cord from the scanner.
3.Verify there are no bent or broken pins in the cord plug of the TMA. If the cord has bent or broken pins, it will be necessary to contact HP .
4.Reconnect the TMA cord to the scanner.
5.Perform a self-test on the TMA.
6.Check that the TMA is properly positioned on the scanner glass; either reposition the TMA in the positioning plate or reposition the positioning plate on the scanner glass.
7.Reconnect the power cord to the scanner.
8.Attempt to scan.

II. If 22 "The scanner could not scan" displays on the screen and the Transparent Materials Adapter (TMA) is being used.

1.Disconnect the scanner power cord.
2.Disconnect the TMA cord from the scanner.
3.Verify there are no bent or broken pins in the cord plug of the TMA. If the cord has bent or broken pins, it will be necessary to contact HP .
4.Reconnect the TMA cord to the scanner.
5.Reconnect the power cord to the scanner.
6.Perform a self-test on the TMA.
7.Attempt to scan.

III. If 22 "The Scanner could not scan" displays on the screen and the TMA is not being used.
1. Disconnect both the scanner power cord and the USB cable.


Best regards.
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В тёмной комнате завсегда имеются тёмные грабли.